1) As System Administrator responsibility
Navigation: Profile -> System
a) In the FIND window,
Enter User Name: User submitting the request
Search Profile: FND: Diag%
b) Set the following profile option at User level:
FND: Diagnostics -> Yes
c) Click the FIND flashlight and search Profile: FND: Debug%
Set the following profile options at USER level:
FND: Debug Log Enabled = Yes
FND: Debug Log Module = %
FND: Debug Log Level = Statement
FND: Debug Log Mode = Asynchronous with Cross-Tier Sequencing (SITE level)
2) Run the following query to get the current log sequence
SELECT MAX(log_sequence)
FROM FND_LOG_MESSAGES;
3) Perform the action that is giving problems.
4) Run the following query to obtain the FND Messages while replicating the error in step 3:
SELECT *
FROM fnd_log_messages
WHERE log_sequence > &max_log_sequence_from_step_2
ORDER by log_sequence;
5) Upload to the SR results of step #4 in an EXCEL spreadsheet, formatted with column headings for readability.
6) After completion, reset step 1c "FND: Debug Log Enabled" back to "No" to avoid impact on performance.